ML
MELVILL L
1 reviews | Active since Sept 2010
08 Apr 2022, 13:00
Refuse to port my number
I had my current number since 2003. I want to change to telkom now as they have much beter deals. But telkom is refusing to port my number to telkom after I did everything they requested to take my number to prepaid ens. This is now 8 days that I can't get it over to telkom. And every day I'm losing money as this number is connected to my company.
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Replies (2)ML
MELVILL L's updateReviewer Update
08 Apr 2022, 13:13Sorry not telkom that is refusing to port. It is vodacom that is refusing to port the number
ML
MELVILL L's update08 Apr 2022, 13:13
Reviewer Update
Sorry not telkom that is refusing to port. It is vodacom that is refusing to port the number
Vodacom's replyOfficial
08 Apr 2022, 14:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply08 Apr 2022, 14:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team