Refuse to log signal error

Dear vodacom. <br> On 21/09/2015 at 18:43 I placed a call to your customer care line to report a signal problem in the Widenham, Umkomaas area, as I am not getting 3G or HSDPA singal. I was however quickly interrupted by your call center agent Bousa, asking how many vodacom subscribers are having this problem. I explained to him that my daughter and I in this household are experiencing this problem. Bousa them very Cleary explained to me that I need at least 5 different numbers that are having the same problem before my call can be logged. Wel I am not sorry to say. Vodacom if this is your way of dealing and servicing your clients. I am no longer one. I have to pay for a service and then I also have to do your work for you. Go around from house to house and ask people who is their service provider and the get there numbers. Are you off your rockers? Do you really think I am going to give my number to strangers knocking on my door at 19:00 in the evening. Well I made a call to mtn and I will be sending a portme# sms within next day or two. Many thanks for not being vodacom4me.