NT
Natasha T
1 reviews | Active since Jul 2020
22 Jul 2020, 16:50
Refuse to help with laptop
So upset. Horrible customer service. I got a laptop from them 6 months ago. Now the laptop doesn't want to switch on after working perfectly fine the previous day. I took it to the branch in Vanderbijlpark and they refuse to help me. All they said is I must contact Lenovo and make arrangements to get it fixed. How does that work?!?!?!
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Vodacom's replyOfficial
23 Jul 2020, 07:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jul 2020, 07:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team