Refuse to give me Dex docking station as advertised

Vodacom stores lie to us when they run specials, they did not give me the Dex docking station as advertised and they refuse to give it to me.

In April I went to to the Vodacom Chatz at Carnival Mall,Vodacom had a special on the S9 and S9+ cellphone the catalogue said it came with the Samsung Dex docking station.

Firstly they said they were out of stock, that Samsung has been out of stock for months ( then why run the special?)

Then later they said I did not qualify for the Dex docking station ( but I qualify to get the contract?).

After numerous emails to Vodacom complaints and Vodacom store complaints no one has come back to me, nobody is ever able to help me when I call.

The last time I went to the store to enquire they said ,and I quote Neo the store manager," ma'am you can do as you please."

I am a loyal Vodacom customer, I have 4 lines with Vodacom only to get such terrible and unprofessional service.

Mpho Modipa