QB
Quintin B

1 reviews | Active since Dec 2010

24 Feb 2015, 09:40

Refuse to de register

I keep getting text messages when I have specifically opted out of them! I put up a complaint on hello peter and vodacom responded. I was told I would not receive the messages any more but I am still getting them. I told them I would prefer to do it without making public complaints, and they were grateful. However my last 2 emails have now gone ignored. My next step is to report them to the National Consumer Council.

0
Replies (1)
Vodacom
Vodacom's reply24 Feb 2015, 12:01
Official
Hello qjb,

Thank you for the posting. I received your latest e-mail sent this morning.

All promotional SMS were stopped for the number in question. Kindly provide the number where the SMS is coming from as we now need to address this matter with the source that generates the SMSES.

We apologise for the inconvenience caused.

Regards
Moddy Kwaaiman