Refuse to cancel contract

Item: Vodacom
Rating: 1
Author: Mulalo T

I am really sick and tired of Vodacom. Why is it that one must call 100 times for a contract to be canceled? It is that difficult to just cancel a simple contract.

Helpful (0)

Replies (1)

Vodacom's replyOfficial

25 Nov 2023, 11:56

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply25 Nov 2023, 11:56

Official