Refuse to cancel contract

Item: Vodacom
Rating: 1
Author: Sanele R

I have been trying to cancel my contract for two months now, I have reached the end of the 24 month period. When ever I call they say it has been cancelled but they keep debit my account at the end of every month

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Replies (1)

Vodacom's replyOfficial

10 May 2021, 12:16

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply10 May 2021, 12:16

Official