Refuse to attend to my problem
On several occasions I received messages from Vodacom informing me that my request to leave the network was rejected.I have never ask anything with regard to cancelling or to port. I sent several messages to Vodacom trying to find out what this was all about. They just refused to inform me. Poor customer service, but what else can you expect.
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Vodacom's replyOfficial
22 Sept 2015, 15:26Hello lvdw,
We acknowledge receipt of your query and we truly regret taking note of your experience.
We will look into this matter and make contact with you.
We apologise for any inconvenience caused.
Regards
MK
We acknowledge receipt of your query and we truly regret taking note of your experience.
We will look into this matter and make contact with you.
We apologise for any inconvenience caused.
Regards
MK
Vodacom's reply22 Sept 2015, 15:26
Official
Hello lvdw,
We acknowledge receipt of your query and we truly regret taking note of your experience.
We will look into this matter and make contact with you.
We apologise for any inconvenience caused.
Regards
MK
We acknowledge receipt of your query and we truly regret taking note of your experience.
We will look into this matter and make contact with you.
We apologise for any inconvenience caused.
Regards
MK