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Ronnie van der Peet

1 reviews | Active since Jun 2016

12 Oct 2016, 09:51

Refuse to assist

<p>Regarding complaint GAU2107/16 with ICASA when ***** was commited on my account, Vodacom have not cleared my name regarding the contract. My credit report is reflecting negatively because you have failed to sort this out! I am emailing Edline Naidoo constantly for assistance but nothing is happening. Have also laid another compaint with ICASA. This is ridiculous, Vodacom is pathetic and you are ruining my otherwise perfect credit rating!</p>

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Replies (1)
Vodacom
Vodacom's reply12 Oct 2016, 10:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team