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Doline O
1 reviews | Active since Sept 2016
03 Jan 2021, 11:26
Refuse entrance to Vodacom store
I will never recommend Vodacom. To refuse entrance to their Centurion Mall store. I and my son could went to 2 difference sales consultants but due to us being a family we were refused entrance. They do not know the new Covid rules for lockdown 3. Minister has stated the following: 1) Beaches to be closed, 2) Curfew from 21h00 until 06h00, 3) No Onsite and Offsite sales if alcohol, 4) Bars, restaurents and taverns to close at 20h00. I am a Covid compliance officer of a big financial insitution and know the rules.
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Replies (2)
Vodacom's replyOfficial
03 Jan 2021, 16:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jan 2021, 16:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Doline O's updateReviewer Update
04 Jan 2021, 18:36I am not impress by this reply. Since last Tuesday I struggle to get feedback except "ONE CLIENT PER CONSULTANT". I and my son need to see a consultant and not together at one consultant but Vodacom Centurion Mall refuse entry????????????????
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Doline O's update04 Jan 2021, 18:36
Reviewer Update
I am not impress by this reply. Since last Tuesday I struggle to get feedback except "ONE CLIENT PER CONSULTANT". I and my son need to see a consultant and not together at one consultant but Vodacom Centurion Mall refuse entry????????????????