Refusal to use the cell number

Item: Vodacom
Rating: 1
Author: Jeanette R

I have been with Vodacom for over 20 years, last year i was not able to pay my account, i have recently contacted Vodacom and want to make the arrangement to start paying the account and still use my number, Vodacom refused, this is the number i have used for the last 2 years

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Replies (1)

Vodacom's replyOfficial

04 Feb 2025, 12:10

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team

Vodacom's reply04 Feb 2025, 12:10

Official