1 reviews | Active since Jun 2012
Refusal to renew contract
********** has been on my contract 02 ********** for 15-years! We went to Vodacom Kolonnade Mall and asked if they could put the number on a new contract, on my husbands name. They phoned him back and said no they can't renew the contract on his name as we are with ITC!! I mean 15-years we have been paying and renewing these contracts and now they have a problem with ITC!! So long Vodacom, can't wait to cancel my contract ********** and my son's contract ********** seeing as my husband can't renew his contract. So long, will never use Vodacom again!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
