Refusal to help with Vodacom service.

I have tried the Vodacom website to purchase additional data for one of my numbers for several days without success. I phoned several times and spent more than 40 min on the cellphone. I was eventually promised they would fix the system. Needless to say it did not happen. This was after several calls and many emails and sms's.<br> Vodacom is tuned to say why it cannot be done even if you are paying for it.<br> Even now after another day has gone by they either refuse or are unable to provide satisfactory service. NO call backs to romised has actually happened.