Refusal to fix screen

<p>Good Day,</p> <p> </p> <p>My brother dropped his phone and the screen broke, not knowing that I had it insured with vodacom, he took it somewhere else to have repaired. As a result, the repairer replaced it with a generic screen and caused the phone to not respond. I then took it to Vodacom to have the original screen placed. However it was rejected. I would like to see where in your T'c & C's it is clearly stated that we are not allowed to have it repaired elsewhere?</p>