TR
Tshidi R
1 reviews | Active since Oct 2020
21 Oct 2020, 10:49
Refusal to end contract
Very dissatisfied. My contract ended in May, on notifications of ending my contract, I have experience a series of delaying tactics to keep me on. I complained about overcharging of the data charges. That was not addressed instead ignored and they kept on debiting my account. Please intervene. My account details ***. Regards Tshidi Rakharebe.
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Vodacom's replyOfficial
21 Oct 2020, 11:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Oct 2020, 11:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team