REFUSAL TO CANCEL NEW CONTRACT

<p>We took out a new contract that includes two tablets and since 20 August 2016 till today they have not been activated. I contacted the Norwood shop yesterday and they informed me that only the manager can cancel a contract and he is not in. Today the manager tells me that they do not cancel contracts despite me explaining the Consumer Protection Act to him. We have not received a copy of the contract and the tablets are not activated and we cannot cancel the contract either. THIS IS NOT ACCEPTABLE!!</p>