Refusal to cancel my application

I went in store to open a new account, after doing all the paperwork I was told they don't have stock in hand and I was told about some \contact buy in\" amount required (R1500) which I was not told about before I started the whole application process.<br> <br> I asked for my application to be cancelled and I was told its cancelled. I am not happy that now I cant do any application with other stores (vodacom) or online because they don't want to cancel my application there, when I call (since 22/03/2016) or go back they say they did but its clear they don't because no one can open an application again with my details.<br> <br> Vodacom should look at this because now I am being held ransom by a branch as if to say if I cancel the application with them I can't go anywhere and no one at Vodacom can do anything about it? That's some weakness there. I have spoken to 2 people from Vodacom who said they will also call the the branch on my behalf none of them came back to me (unfortunately don't have any reference) and it seems the application still not cancelled.<br> <br> So can someone tell those people to cancel my application or do it for them because they don't want to it.<br> "