kK
karenp K
1 reviews | Active since Nov 2016
01 Feb 2025, 08:30
REFUSAL TO CANCEL EXPIRED CONTRACT
Vodacom refuses to cancel my expired contract. Everytime I phone to cancel, I get transfered to numerous people and I just end up being bul**** into keeping the contract. I now have to keep on paying for a contract I dont even own anymore
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Vodacom's replyOfficial
01 Feb 2025, 11:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Feb 2025, 11:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team