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shaku M

1 reviews | Active since Nov 2015

26 Mar 2022, 17:47

Refusal to cancel contract by sithole and Patrick from cancelation department

I phoned vodacom from centurion branch to cancel contract and Patrick and sithole dropped the phone in my ear twice as I was not agreeing to continue with contract that expired two months ago, please help

0
Replies (1)
Vodacom
Vodacom's reply27 Mar 2022, 12:30
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team