Refusal to cancel contract: *****

I cancelled my fibre service at the beginning of December 2025. I called three of their consultants to confirm the cancellation, and each confirmed it. Despite this, my account still shows as active, and I have received emails and messages about the service. This year, they said I owe them and that I should have paid for December as well. I paid the amount but I am now worried Vodacom may attempt to take more money for a service I no longer use. This is unacceptable and amounts to ***** if it happens.