MB
Mpho B
1 reviews | Active since Jan 2022
01 Mar 2022, 22:02
Refusal to cancel contract after expiration
We cancelled the contract in December, yet these ****** are ********ly continuing the contract. Rather use Rain than signing any contract with Vodacom, they do not fulfill their obligations as per agreements because you'll never have service. I've been in Jhb and FS and experienced the same ****py network.
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Vodacom's replyOfficial
02 Mar 2022, 06:46 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 Mar 2022, 06:46
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team