Refusal to cancel Contract

I have 2 contracts with Vodacom and one is ending this month, in February I called to let them know that I need a contract to discontinue in April after last debit, I was refused to do so and consultant told me it’s too early I’m going to pay a penalty therefore I must call IN APRIL TO CANCEL, mind you I was calling to make Vodacom aware that they must stop that contract when it ends.

TODAY “APRIL AS PER REQUEST” I’m calling Vodacom to cancel the contract and they telling me I’m too late and my contract will carry on until May. Therefore I’m AGAIN DENIED TO CANCEL contract and I feel like I’m FORCED against my will to keep a contract I CLEARLY STATED I DONT WANT ANYMORE.

When I read on internet there’s may victims like me whom Vodacom and their staff FORCE to keep contracts longer than they want. I had several contracts with TELKOM and I’ve never had this issue and regret my decision joining Vodacom years back. I AM REALLY DONE WITH THIS ******* NETWORK and will never renew or takeup any contract with Vodacom, they really want to keep us with them AGAINST OUR WILL