TvdW
Tharina van der Westhuizen

1 reviews | Active since Feb 2011

06 Dec 2016, 14:05

Refusal to cancel

<p>I have been trying to get my MyGig 5 Promo@R259 24M TopUp cancelled since 8 November and no-one is getting it done. Now it has been debited from my account again. I cannot afford this and it was sold to me under false pretenses. Please cancel this immediately!!!</p>

0
Replies (1)
Vodacom
Vodacom's reply06 Dec 2016, 15:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team