1 reviews | Active since Sept 2016

08 Nov 2016, 12:44

Refusal of responsibility

<p>Job ********** 0 was taken in with a screen guard that was in tact except for a small scratch ,my screenguard came back completely broken and crasked in half . I had to take the phone back in again because it was still faulty and the job number now was ********** 5 and now the phone comes with no screen guard at all. </p> <p> </p> <p>This is highly unacceptable I need a screen guard on my phone it was boring fault of my own that it was initially completely broken and now not there at all.</p> <p> </p> <p>Please attend to this .</p>

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Replies (1)
Vodacom
Vodacom's reply08 Nov 2016, 12:50
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

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Regards,
Vodacom Consumer Website Team