Refusal of change of ownership

🚨 Alert: Bad experience with Vodacom 🚨

I've been a loyal Vodacom customer for over 15 years, but I've been dealing with a nightmare situation since 2014. Someone bought me a phone and Vodacom switched my number to a contract under a stranger's name (I cant mention the name) without my consent. The contract ended years ago, but Vodacom refuses to switch it back to prepaid and put it under my name.

Every time I ask, they tell me to bring the guy. A person who is in another province and I can only get a hold of telephonically. I've had to call him for every sim swap, but what if he's unreachable when I need it? What if he changes numbers and moves to another country? Then what’s gonna happen? This number's linked to my business, important accounts, and more. I want my number back, under my name, hassle-free.

Has anyone else dealt with this? Any advice? Vodacom, sort this out! 😤 #Vodacom #CustomerServiceFail #Telecoms"