REFUSAL OF CELLPHONE CONTRACT CANCELATION

REFUSAL OF CELLPHONE CONTRACT CANCELATION

My cell phone contract ended in June 2024. Amount in arrears all paid up and cleared. Now I contacted Vodacom to cancel my contract, instead I'm told that they extended till October 2024 for minutes and Data bundles only, of which I don't understand because it was in the same package with the phone ....and I didn't give permission/concern for the extention.

What's terrifying Is that now there's huge amount of money added to my account that I must pay and I don't understand why they added that amount because I'm not owing anything. They keep adding amount to my account from nowhere. I'm scared that the very same amount it's gonna contradict things and say that I'm owing them. I'm tired of being taken back and forth when I call, different consultants and different stories. CAN THEY JUST CANCEL MY CONTRACT. AND ALSO WHY IS THERE A HUGE AMOUNT OF MONEY TO BE PAID ALL OF A SUDDEN?. I don't want to pay for things I don't know.