Refunds Still Not Done

As per the communications below, i still have not received further communciation and refunds not finalised....

Westley 12 reviews | Active since Dec 2012 08 Feb 2024 at 07:21 No change to poor service! I posted on the 4th of February, still nothing has been done to fix my problem! I signed up for a Vodacom Powerflex contract in January, after payment was deducted from my account, i was supposed to be contacted within two business days by courier to arrange delivery. After spending hours with call centres, trying to track the status of my sim card, no one could help me and I app**** again, process repeated, payment deducted AGAIN, but still no response.... So I am now paying for two sim cards every month, which i do not have access to use or to cancel..?

Westley’s reply 13 Feb 2024 at 13:52 I received a call on Friday to inform me that my transactions (two) was going to be refunded, but I would be contacted to confirm the second payment. I have not received any payments/refunds or feedback!