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andre T
1 reviews | Active since Nov 2017
13 Feb 2023, 13:52
Refunds not paid
Its been 3 months and still waiting for refund due on contract never activated because of wrong handset delivery/not taken. What more is needed for refund Vodacom!? The branch in Monument Park had requested and followed up numerous times?
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Replies (2)
Vodacom's replyOfficial
13 Feb 2023, 14:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Feb 2023, 14:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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andre T's updateReviewer Update
23 Feb 2023, 16:28Guys to make contact is great but the refund is still not processed and we are 10 days later. You expect me to pay for your service on time month-end why am I not getting same treatment when you are in ERR...????
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andre T's update23 Feb 2023, 16:28
Reviewer Update
Guys to make contact is great but the refund is still not processed and we are 10 days later. You expect me to pay for your service on time month-end why am I not getting same treatment when you are in ERR...????