JG
Jacqueline G

1 reviews | Active since Mar 2012

01 Mar 2017, 11:37

Refunds not being paid by Vodacom

<p>I cancelled and paid in full my Vodacom account and contract in January 2017 but cannot get Vodacom to refund the credit of R4945.30 that is now on my account. This money belongs to me and not Vodacom so why should I battle like this.</p>

0
Replies (1)
Vodacom
Vodacom's reply01 Mar 2017, 11:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team