KK
Khomotso K

1 reviews | Active since Feb 2014

24 Aug 2015, 15:27

Refunds

I had a contract with Vodacom thati overpaid it by R300 that was confirmed with their call center agents when i requested a refund i was told to send thru the proof of payment . i did that already<br> But when i phone in they all tell me that my acc is deleted and they can put me to the relavent department i need my refund ASAP did all is requested of me<br>

0
Replies (1)
Vodacom
Vodacom's reply25 Aug 2015, 13:16
Official
Hello k****tso26,

Thank you for raising your complaint with our team.

A consultant will be in touch with you soonest.

Regards,
Consumer Website Team

Best regards,