Refund Taking Forever To Reflect On My Bank Acc

Good day,<br> <br> I have been waiting for my refund since March, i was advised that the money was sent on 23 march and i should get it within 7 working days on my capitec account. Vodacom is asking for my bank statement but they can see that no money was sent to me, i have sent the bank statemet to [Email Removed] as i was advised by philisile. My ID no is *** or account number is I***. Please action ASAP!<br> <br> I need the money to be credited on my bank account since the contract was cancelled.<br> <br> Regards,<br> Zakhele