1 reviews | Active since Dec 2017
Refund Required. NO CALLBACK FROM VODACOM YET
Att: Refunds [email sent to *** with bank statement and proof of bank account]
Please refer to Hello Peter & Twitter complaints with no call back from Vodacom. I had to make numerous calls and my money is still not refunded. I am still awaiting Manager Zanele to call me.
01 Apr Debi Check Vodacom *** 1,713.27 [AGREED ARRNAGEMENT FOR 3 MONTHS WITH MBD ATTORNEYS] Refer to comments on your system and call recordings.
03 Apr Magtape Debit Vodacom *** I*** 5,139.82 [UNAUTHORISED SYSTEM DEBIT] still no refund or assistance received.
I need my refund done immediately as I did not authorize a system generated debit order for this amount from my account. I need someone from the refunds team to call me.
Check out this review on @hellopetercom https://www.hellopeter.com/vodacom/reviews/vodacom-incompetency-a*****-highest-level-***
Best regards,
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our accounts team for further assistance. Kindly allow our team to investigate and provide feedback.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our accounts team for further assistance. Kindly allow our team to investigate and provide feedback.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our accounts team for further assistance. Based on the feedback provided, our team made contact with you and assisted with your refund request.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our accounts team for further assistance. Based on the feedback provided, our team made contact with you and assisted with your refund request.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,