RH
Ronette H

1 reviews | Active since Mar 2021

15 Mar 2021, 08:22

Refund request

From the 1st of March I have contacted vodacom about a overpayment I have done and emailed and phoned them for the refund request they told me the money will be paid back in 14 days and still nothing came in we have request for update no feedback

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Replies (1)
Vodacom
Vodacom's reply15 Mar 2021, 09:53
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team