XM
Xola M
1 reviews | Active since Jul 2022
28 Jun 2023, 06:23
Refund query
I have been requesting for clarity on the funds debited from my account since a ***** dispute claim was made. On the 9th of June 2023 I sent an email to Vodacom as requested as a follow up to my Refund query and I have not received any communication instead a different amount was debited from my account without an explanation. I am sick to the core! VODACOM IS A ****** *****.
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Vodacom's replyOfficial
28 Jun 2023, 08:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Jun 2023, 08:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team