REFUND PLEASE!!!
<p>Long story short After a couple of months and a LOT of calls and requests I still haven't received my money from my account that I closed December.. Today I was told I never requested a refund.. So Vodacom I REQUEST A REFUND please!!! And please can someone contact me regarding this matter who knows what to do because if I have to be transfered one more time I'll lose my mind!!</p>
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Vodacom's replyOfficial
04 Apr 2017, 07:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Apr 2017, 07:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Apr 2017, 09:09Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per SMS Communication, query has now been Resolved.
Best regards,
Vodacom's reply05 Apr 2017, 09:09
Official
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per SMS Communication, query has now been Resolved.
Best regards,
's updateReviewer Update
10 Apr 2017, 14:06This has not been resolved!!! No one contacted me and I still dont have my money!!!!
's update10 Apr 2017, 14:06
Reviewer Update
This has not been resolved!!! No one contacted me and I still dont have my money!!!!