Refund please!

<p>I bought a phone through online Vodacom direct. I was advised that the phone would require a micro-sim card when I tried to activate the number. The phone box only had a nano sim card. The agent warned me that the delivery of such sim card would take up to 3 days and my best option for me was to buy it at any vodacom shop and claim a refund. I bought the sim card and sent a scanned invoice to Boitumelo Modutoane for claim. I am still waiting for refund even though I have sent her numerous emails. My last emails went to Vodacom Customer Care and still no response.</p>