KVDW
Kelin Van Der Westhuizen
1 reviews | Active since Jan 2017
02 Feb 2020, 11:30
Refund Part 2
It's nearly been a week and i am still awaiting feedback from Vodacom regarding the unauthorized debit order . My Device is paid up, yet i am being debited for a device which is paid up. I was previously advised that i would get a call back and nothing yet.
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Replies (2)
Vodacom's replyOfficial
02 Feb 2020, 14:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Feb 2020, 14:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
18 Feb 2020, 09:31Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you have been contacted and assisted by our Hello Peter Team. Regards Consumer Website Team
Best regards,
Vodacom's reply18 Feb 2020, 09:31
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you have been contacted and assisted by our Hello Peter Team. Regards Consumer Website Team
Best regards,