GM
Gabby M
1 reviews | Active since Mar 2013
31 Aug 2020, 16:11
Refund of R231.31
I have been waiting for my refund from Vodacom for a month now and Vodacom ows me R231.31 and they have been promising to pay me but never did and the reason why i have cancelled vodacom is that they have black listed my name for skipping payment but now they dont want to pay back my money which is unfair that i am the only one who keeps on calling them and last time they give me Ref No: ***
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Vodacom's replyOfficial
01 Sept 2020, 07:24 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Sept 2020, 07:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
GM
Gabby M's updateReviewer Update
07 Sept 2020, 09:20I am so disappointed with Vodacom, i went to woodmead outlet and the lady there help me by calling the collection department and they said my refund has been processed and probably will be in my account on Saturday but today i checked my account Vodacom has't refunded my money and now they said i should wait another 7 day which is unacceptable. Please Whoever is responsible to refund me must better do it today i am sick and tired of bergging from Vodacom its my money and i want to be paid in my account today
GM
Gabby M's update07 Sept 2020, 09:20
Reviewer Update
I am so disappointed with Vodacom, i went to woodmead outlet and the lady there help me by calling the collection department and they said my refund has been processed and probably will be in my account on Saturday but today i checked my account Vodacom has't refunded my money and now they said i should wait another 7 day which is unacceptable. Please Whoever is responsible to refund me must better do it today i am sick and tired of bergging from Vodacom its my money and i want to be paid in my account today