TP
TERSIA P
1 reviews | Active since May 2024
13 Jul 2024, 11:16
Refund of money
Good day,
Still no refund since the 2nd of July, 2024
Please refund this money back into the following bank account as the premium went off. I was told that the money would be paid back up to date still no refund.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 Jul 2024, 18:42Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Jul 2024, 18:42
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
TP
TERSIA P's updateReviewer Update
16 Jul 2024, 07:26Still no feedback, this is really unacceptable.
this refund is due long overdue and still Vodacom has not paid back the money.
this refund is due long overdue and still Vodacom has not paid back the money.
TP
TERSIA P's update16 Jul 2024, 07:26
Reviewer Update
Still no feedback, this is really unacceptable.
this refund is due long overdue and still Vodacom has not paid back the money.
this refund is due long overdue and still Vodacom has not paid back the money.