1 reviews | Active since Mar 2009
refund of international roaming deposit after contract ended
Good Day Vodacom. I provided R5 000 for an international roaming deposit. I have been unable to get a refund for this as nobody seems to know what to do when I speak to a consultant. My contract has ended and my old number was ********** . Please contact me so we can get the deposit back?
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day David,
Thank you for talking the time to voice your concern. Kindly note that this matter was resolved telephonically.
Regards
RO
Good Day David,
Thank you for talking the time to voice your concern. Kindly note that this matter was resolved telephonically.
Regards
RO