NX
Ncumisa X
1 reviews | Active since Oct 2015
07 Sept 2016, 15:20
Refund - NXOLO
<p>Dear Vodacom,</p> <p>I have been waiting for my refund to be paid into my account. I have sent numerous emails to the address I was directed to by your consultants and it has been 7 days and I have not received any feedback as to whether my request is receiving any attention. </p> <p>The service I received was so poor!!!!!!!!!!!!!!!!!!! No care at all!</p>
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Vodacom's replyOfficial
07 Sept 2016, 15:24Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Sept 2016, 15:24
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,