NX
Ncumisa X

1 reviews | Active since Oct 2015

14 Sept 2016, 14:28

Refund - NXOLO

<p>Dear Vodacom,</p> <p>I have been waiting for my refund to be paid into my account. I have sent numerous emails to the address I was directed to by your consultants and it has been 714 days and I have not received MY money bac****!!!!!!</p> <p> </p> <p>The service I received has been so poor and I have been dragged from pillar to post and I am BLODDY sick of this now.</p> <p> </p> <p>I WANT MY MONEY BACK!</p> <p> </p> <p>My contact number is ********** 727</p> <p>ID: ********** 815082</p>

0
Replies (1)
Vodacom
Vodacom's reply14 Sept 2016, 15:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,