1 reviews | Active since Oct 2017
REFUND NOT PAID / POOR SERVICE
CONTRACT NO ********** - OVER PAYMENT OF R295 MADE ON 20/09/2017
QUERY LOGGED FOR A REFUND TO TAKE PLACE 16/10/2017 REFUND APPROVED AND JOURNAL FOR PAYMENT CREATED 23/11/2017 CASE CLOSED 09/12/2017 ???? WHY WAS IT CLOSED WHEN THERE WAS NO REFUND THAT TOOK PLACE??? YOU DEBIT MY ACCOUNT MONTHLY WITHOUT ANY PROBLEMS AND WHEN YOU RECEIVE AN OVER PAYMENT ITS DIFFICULT FOR YOU VODACOM TO PAY ME BACK ?????
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good Day Kanyisa xundu
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Please see sms sent to the number ***493.
Regards
RO
Good Day Kanyisa xundu
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Please see sms sent to the number ***493.
Regards
RO