SM
Safraz M
1 reviews | Active since Oct 2015
26 Jun 2023, 15:42
Refund No Processed
Good Day
The device was collected Thursday the 15/06/2023. I have yet to receive my refund after the device was collected by RAM.
Helpful (0)
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Replies (2)
Vodacom's replyOfficial
27 Jun 2023, 07:50Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Jun 2023, 07:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Jul 2023, 19:53Dear Customer As per the feedback from the eShop Division they've completed the refund. The funds are cleared by the customer’s Bank. The transaction was refunded successfully. Refund ID: *** Regards
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Jul 2023, 19:53
Official
Dear Customer As per the feedback from the eShop Division they've completed the refund. The funds are cleared by the customer’s Bank. The transaction was refunded successfully. Refund ID: *** Regards
Vodacom Consumer Website Team
Vodacom Consumer Website Team
Best regards,