M
Marvin
1 reviews | Active since May 2023
05 Apr 2025, 16:48
Refund needed
This is a *****ulent company, took a contract 3 years back wotj a promise of 300Gig for R250, Then in no time they started charging me R500 and on give 100Gig. I then went to a vodashop in Pretoria by Kolonade where 2 consultants avoided assisting me and said that they cannot assist me even with a simple call to their customer service centre including their manager
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Vodacom's replyOfficial
06 Apr 2025, 11:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply06 Apr 2025, 11:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team