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Nicoleen S
1 reviews | Active since Aug 2013
17 Nov 2020, 10:37
Refund my money!
Vodacom promised to call back on a bad review, but never did. They customer services is pathetic. They deduct money from my credit but did not give me the airtime.
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Replies (2)
Vodacom's replyOfficial
17 Nov 2020, 11:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Nov 2020, 11:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Nicoleen S's updateReviewer Update
17 Nov 2020, 11:18That's exactly what you said last week and no one contacted me. This is just a standard response from you. Very disappointing.
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Nicoleen S's update17 Nov 2020, 11:18
Reviewer Update
That's exactly what you said last week and no one contacted me. This is just a standard response from you. Very disappointing.