MS
Mbali S
1 reviews | Active since Feb 2019
15 May 2023, 08:48
Refund me urgently
I’m still not happy with how my query is handled. I’m waiting for my refund but they still sending me emails thanking me for settling my bill. I’m not settling anything I need my refund please.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
15 May 2023, 10:14Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply15 May 2023, 10:14
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team