LvN
Letitia van Niekerk-Venter
1 reviews | Active since Apr 2024
09 Apr 2024, 11:02
REFUND ME!!
I closed my Vodacom account in December as I didn't want to continue with it. And I wrote the cancellation letter. Vodacom owes me R118.66. I've contacted them on numerous times and asked them to please refund the money into my account. Still no joy. Every month I get an invoice and statement to the amount of R118.66. WHEN ARE THEY GOING TO REFUND ME??
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
09 Apr 2024, 12:11Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Apr 2024, 12:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team