CK
Charldene K
1 reviews | Active since May 2018
17 May 2021, 15:43
Refund issues
I am so disgusted in this company. I canceled my contract with them 13months ago and still have not received my refund. I am struggling to get through to a consultant, even received a reference number last year, but no consultant available simce then! So. Quick to take a debit order, but cannot give money back when need be.
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Vodacom's replyOfficial
17 May 2021, 15:49Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 May 2021, 15:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team