1 reviews | Active since Mar 2013
<p>Dear Vodacom.</p> <p> </p> <p>I have been fighting with you for the last 30 days exactly. I have logged 4 different calls and spoken to about 7 consultants to sort out this issue. </p> <p> </p> <p>I phoned your call centre to activate 1 x 1gb bundle. 2 were actiavted and since then I have been trying to deactivate the 1 x bundle. The bundles have even expired as they are only valid for 1 month and still my account reflects with 2 x bundles. Sort this out! Ref numbers 1- ********** 455140, 1- ********** 29886, 1- ********** 374270, 1- ********** 307778.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
I have since been contacted by Safiek. Credit note proof received. Mark as resolved
I have since been contacted by Safiek. Credit note proof received. Mark as resolved
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